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On the day two weeks ago when I put this piece together, several pieces of news reminded me of the importance of this question. It was reported that Saturn dealerships were closing in anticipation of the announcement by General Motors that Saturn was one of three brands that it would drop. Saturn, arguably the most innovative undertaking by the company in several decades, is on the auction block. Consumers apparently loved the car more than GM executives, who couldn't figure out how to make much money with it.
Ndubuisi Ekekwe had given up his ambitious project of building a networked digital library to store theses from African universities when he had the good luck of observing some ants at work. There teamwork which was based on trust and self-responsibility provided the author with some amazing insights into how he could complete his abandoned project.
Source: HBR
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Working with Emotional Intelligence
31st December, 1969
25th August, 2009 Quote of the Day
“There are a lot of things that go into creating success. I don't like to do just the things I like to do. I like to do things that cause the company to succeed. I don't spend a lot of time doing my favorite activities.
- Michael Dell
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