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Hire for Attitude, Train for Skill

Brief Date: 
08th Feb 2011
Brief Author: 
Bill Taylor

Hiring based on experience and skills is passé, at least in the companies discussed in this article which cater to totally differently areas, they are Specialty Care Center (health care), ING Direct (retail banking), and Southwest Airlines (airlines). These companies look for the right attitude while hiring and train them for skills in-house. Their common reason is that’s the only way to re-energize and renew an industry.

Links: 
HBR: Hire for Attitude, Train for Skill
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Related Tags:
Hiring, Talent, recruitment, human resources, HR

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