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The success of Wal-Mart and Target compared to the struggles of Kmart can make for a
revealing case study on why some companies thrive while others don’t especially in this case when they are in the same business and appear to have similar offerings. The big difference is while Target and Wal-Mart have a clear understanding of how they should provide value to their customers and choose their “way to play” after careful deliberation, Kmart does none of this.
Source: HBR
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Working with Emotional Intelligence
31st December, 1969
25th August, 2009 Quote of the Day
“There are a lot of things that go into creating success. I don't like to do just the things I like to do. I like to do things that cause the company to succeed. I don't spend a lot of time doing my favorite activities.
- Michael Dell