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Sometimes, you are stuck with no sales. It could be due to aggressive competitors, the economy, ornery clients or the problem could be just you. In this situation, if your boss says, “You need more sales”,and you continually say yourself, “I have to get more business" or "I must come up with a better plan.”, these comments would add more stress to your current situation.
Did you know these statements actually cause your brain to freeze up?
It's true. They literally immobilize your creative juices, enabling you to see fewer solutions to your dilemma. Plus, the ideas you do come up with are typically stale (e.g., make more calls) and don't give you an edge in the marketplace.
So, if you're in a rut, what can you do? Or, if you have an audacious goal, how can you get there?
The Answer: Ask, "How Can I...?"
This is the start of a simple but powerful question that unlocks your thinking and enables you to see fresh perspectives where none existed before.
Look for different ways to finish the "How Can I" question. Play with it. Why? Because when you phrase the question in new ways, you'll come up with different answers. For example, you might ask yourself:
As you can see, each of these questions leads your thinking down a whole different pathway. And, instead of feeling like you're carrying an insurmountable burden, suddenly the creative you jumps into action, ready to help you out. Your "oomph" returns, along with a whole slew of ideas.
Let me give you a couple ways I've used this "How Can I" strategy in my sales career.
Getting Out of a Slump
Much as I hated slumps, there were times when my pipeline at Xerox was nearly empty and I had no idea how I was going to make my quota. When that happened, I'd go to breakfast alone, carrying only a notebook and pen.
Over a couple hour discussion with myself, I'd pose and answer questions such as:
At first, I'd jot down whatever thoughts came to mind. Then, I'd expand on each of the thoughts, adding more detail and flushing out the concept. Before leaving, I'd evaluate and prioritize the ideas and then create an action plan to move forward.
The best part of this process is that it was re-invigorating. Rather than feeling stumped or at the mercy of slow-moving decision makers, I felt empowered again. With a renewed sense of momentum and an action plan, I always got results. Big results.
...And speaking of "big," let me continue on that theme.
Creating an Entirely New Revenue Stream
Several years ago, I lost my two bread-and-butter clients when the investment community demanded better financial results. Both these firms immediately suspended all "extraneous" projects – which included all my work with them.
While in the process of rebuilding my business, I did some free consulting for a small magazine serving the entrepreneurial community. I became enamored with the vitality of these firms as well as their contribution to the economy.
But the failure rate was sky high. Good businesses being run by well-intentioned people were closing down because the founders didn't understand how to sell. It about drove me crazy.
For months, I kept asking myself, "How can I share my expertise with these people and make some money doing it?"
It was a real conundrum. Most entrepreneurs don't want to spend a ton of money on outside consultants. When they do hire one, they want to squeeze as much from this person as they can in the shortest possible time. With budgets a whole lot smaller than big companies, there wasn't a lot of potential for add-on work either. In short, despite the apparent need, it didn't look like a good business model for me.
But I kept the question open, choosing not to say 'no' yet. Instead, I kept researching and asking the question repeatedly – in multiple variations.
One day, the answer came to me: I'd create a website called Selling to Big Companies where I could give away lots of good sales advice for free. Plus, I could offer some premium content such as e-books, e-manuals and teleseminars. While doing this, I could still serve my corporate clients.
I knew I'd finally hit on a viable business model, and, as they say, the rest is history.
Trust the Questions
It all starts with that "How Can I" question. Without a doubt, it's the best strategy in the whole world for reaching your unreachable goals.
Over the years, I've come to trust this "How can I" strategy implicitly. Whenever I pose these questions to myself, the answers always come.
You can also invite others to help you answer your questions. Track down a top salesperson and ask for their insights: How can I be more successful? How can I close more business? Ask an entrepreneur: How can I create the company of my dreams? How can I get more done in the same amount of time?
The answers are already out there. You just need to ask the questions.(xzy2)
Jassi is a recipient of the E&Y "Entrepreneur of the Year" award. He ...
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25th August, 2009 Quote of the Day
“There are a lot of things that go into creating success. I don't like to do just the things I like to do. I like to do things that cause the company to succeed. I don't spend a lot of time doing my favorite activities.
- Michael Dell